Recently, we had the chance to get back to our roots and spend some time doing what we got into this business doing. Valeting cars.
We’ve always had a connection with our customers because our founder worked as a valet for most of his teenage and college years which inspired our valet podium design. That was a while ago, and we hadn’t had the opportunity to spend a lot of time seeing the day to day life of a valet in a while. Whenever we make decisions about the future of the Valet Spot, we always ask ourselves, “How does this help the valet industry as a whole? Valets? Valet companies?”
The Three Rules of Valet Parking:
Service, Service, and Service
More so than other so-called service professions, like waiting tables, where service is really just complimentary to the the food, the valet industry revolves around the quality of the service. Becky’s experience reminded us that the difference between a successful valet parking operation and an unsuccessful one is wholly dependant on the quality of the service provided.
In order to do that, you need your equipment to perform for you every time. After seeing once again how important having reliable equipment is, we’ve renewed our commitment to providing you the valet equipment that you need to get the job done. Over time, we’ve refined and improved our podiums and key boxes to be dependable and reliable. We believe the best valet podiums are the ones you don’t have to think about. The ones that simply get the job done while you’re busy doing what you do best: serving your customers.
Your Valet Equipment: Delivered.
One of the most common questions we get from our customers is about shipping. We understand that in order for you to do your job, you need the right equipment available to you. If you’re ordering a new valet podium or accessories like our valet tickets, we will always work with you to meet your lead times and get your equipment to you fast as possible. We’re in constant negotiations with our freight carriers to minimize shipping costs and reduce shipping times so you can get your equipment when you need it at the best possible price.
Aligning Our Core Mission with Yours: Service
Our mission is to provide you with equipment and service that makes your job easier. That means we always welcome your feedback. The biggest measure of our success is how well our equipment performs for you.
As one of our customers, we always want to know more about you so that we can better serve you. If you have a couple of minutes, we’d love to hear from you in our brief 2 minute survey if you haven’t filled out it already.