From the industry leading Standard Valet Podium to the easily portable Compact Podium to our top of the line designer series and professional kiosk, we have a podium that fits the needs of any valet operation. Made of sturdy stainless steel and sealed with a durable powder coat finish, our podiums are built to last backed by manufacturer’s guarantee.
A Little Background
In 2007, after having worked in the valet parking industry for years, we saw a need for better equipment and better processes. With that in mind, we set out to manufacture the best quality valet podium on the market at the most competitive price. Our deep knowledge of the industry and personal experience working for valet companies gave us an advantage in designing and manufacturing better valet parking supplies.
Beyond premium products, we saw a lack in the customer service when dealing with other distributors. When we started making our own products we promised to always deliver superior customer support. We have ingrained this into our culture and how we do business.
Meeting Your Needs
When it comes to functionality, we believe a valet podium should just work. We grew tired of using equipment that made our jobs harder, not easier. Having to deal with podiums that broke down, or didn’t have the accessories we needed was really frustrating.
A valet podium should enable your valets, not hold them back. We want your valets to serve your customers faster and better and we make our equipment to accomplish this goal. Your valets shouldn’t be wasting time looking for keys or tickets, or fiddling around with where to put their tips, which isn’t always a bad problem to have. That is why our podiums are intelligently designed to meet your valets needs.
What Is Your Brand Saying?
We believe that a valet podium is more than just a piece of equipment for your company. We think of it is an ambassador for your brand. Your valet station is one of the first touch points your customers have with you. Immediately, when people arrive at your hotel, restaurant, venue, or business, an image starts to form in their heads about your company. What do you want this picture to be? If your brand could speak (and it does) what would you want it to say?
We keep these questions in mind when we design our products. We want your valet station to project the professionalism and quality of your brand and we want your customers to have that VIP valet experience when they arrive and feel secure about handing over their keys.
We think of your guests as our guests and design our products not only with you in mind, but with them in mind as well.
Manufacturing the Best Podium on the Market
Yes, we care deeply about our customer service and helping you run a better business with our products, but to accomplish any of that, we needed to have the best products on the market. And to have the best products, we needed to manufacture durable, reliable equipment that will stand the test of time. This is the core of what we do here at The Valet Spot.
We use 3D modelling software to design our podiums. They are manufactured with high grade steel and sealed off with a scratch-resistant, textured black powder coat finish. All of our hardware is zinc coated protecting them from rust and corrosion. The heavy duty casters are designed to handle rough terrain from pavement to concrete. The working counter tops are brushed stainless steal that look professional, yet hold up through heavy use.
Furthermore, we constantly solicit feedback from our customers to improve the quality and design of our podiums because to us, our work is never finished. Some recent improvements we made to extend the durability of our products include:
Reinforced the handle of the drawer with an additional plate for support and improved the locking nut to keep it locked firmly in place.
Beefed up the welding, strengthening the face of the drawer.
Improved the locking nut that secures the sliding track.
We Beefed up the size of the handle, reinforcing the door and drawer of the podium.
We Updated the locking mechanism, firmly securing the handle even after extended heavy use.
We switched to high grade stainless steel, making the handle even more resistant to corrosion and wear.
A customer recently told us that the podium he bought from us back in 2009 that has “been through hell” is still “completely functional” and one the best purchases his company has made. We love this type of feedback.
Purchasing with Peace of Mind
We believe in building relationships with our customers. Providing value, whether it is our products or our customer support, is what drives us. We care about your business and strive to help you run your company better. This philosophy is in our operating documents in how we speak to our customers and it has helped us become the trusted leader in valet parking equipment.
To further our commitment to our customers, we offer the only Guarantee in the valet equipment industry where we will replace any broken part or product resulting from a defect in workmanship within three years of purchase.
This guarantee makes sure that we hold ourselves to the highest standard in the manufacturing and design process, but more importantly, it gives you peace of mind in your purchase.
Never Stop Innovating
We strive to be a part in pushing the valet industry forward. It’s in our DNA to keep pushing ourselves in all aspects from design to customer support to new ideas.
We spend a lot of time drawing off our own experience, consulting with customers, and testing new ideas to come up with innovative, smart designs. Due to the popularity of the Professional Kiosk, we have noticed a trend for a more stylish, premium look that stands out and differentiates you from your competitors. In the future, we will be creating more products along these lines.
However, it goes much deeper than building high quality podiums. We wanted to connect with professionals in the valet industry and share their knowledge with others. We started the Valet Parking Podcast to give us a platform to speak and share with others in our industry. Here, we share tips and insights from professionals all over the country on what it takes to run a successful valet operation.
It’s also why we developed Valet Up, an iOS app and technology system that lets you run your operations more effectively and with less hassle than ever before. You will be able to check customers in over your phone, keep track of your car lot, and assign tasks to your employees through this app. It also lets you take mobile payments, handle detailed reporting, and record pre-existing damage to reduce claims.
Whether it’s manufacturing high quality products and providing superior support for our customers or developing new technology solutions, we’re committed to moving the valet industry into the future and we’re excited you’ve chosen to be here with us.
Your Trusted Leader
We hope this has given you some insight into who we are and how we think. We are proud to have worked with so many valet providers over the years and look forward to continuing to serve the valet parking industry.
Please feel free to browse our site and don’t hesitate to call us if you have any questions (877) 977-8733. We are in our San Diego office Monday-Friday from 9AM-5PM PDT.